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FAQs
Below are some of are common questions about orders
How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery times vary based on your location and shipping method selected at checkout. You'll receive tracking information as soon as your order ships.
What is your return policy?
We want you and your pet to be completely satisfied. If you're not happy with your purchase, eligible items can be returned within our return window. Please refer to our Returns Policy for full details and eligibility requirements.
How can I contact customer support?
Shipping times vary depending on your location. Once your order is processed, you will receive a confirmation email with tracking information so you can follow your package every step of the way.